FAQs

It's recommended Provide Cardiopulmonary Resuscitation (CPR) training is refreshed every 12 months and Provide First Aid is completed every three years.

This is in line with Australian Resuscitation Council guidelines and the Safe Work Australia model Code of Practice: First Aid in the Workplace.

It's important for workplaces and individuals to adhere to these recommendations to ensure the safety and well-being of all individuals in the event of an emergency.

Yes, CPR is included in all Provide First Aid course options.

Learn more about HLTAID011 Provide First Aid 

Asthma and Anaphylaxis are covered in a First Aid course; however this does not meet the requirements that Victorian Schools have for Anaphylaxis and Asthma Management training. These certifications are separate and require another course selection.

The details are below:

• 22578VIC Course in the First Aid Management of Anaphylaxis.
• 22566VIC Management of Asthma Risks and Emergencies in the Workplace.

We offer both certifications for workplaces and groups, please ask us for more information.

The duration of training depends on the delivery mode you have selected. We offer Standard or Express training options.

Express courses have eLearning modules completed before attending the practical class. The Standard course covers all training and assessment in the face-to-face session.

Express Courses:

• First Aid (eLearning 3-4 hours) + practical session 3.5 hours.
• CPR eLearning (approx. 1hr) + practical session (30 – 60 mins) please allow more time for a larger group.

Standard Courses:

• First Aid: 7.5- 8 hours.
• CPR Standard: 2 hours.

Onsite training can be conducted at your workplace/club/home. This is available 7 days per week and afterhours on request. This tends to be a preferred option when class sizes reach 10 or more.

We offer public courses each month at Mordialloc Neighbourhood House 457 Main Street, Mordialloc, Victoria, Australia.

This is the option for smaller groups or individuals.

If training is not in your workplace, club or home, you may attend one of our public first aid courses at Mordialloc Neighbourhood House 457 Main Street, Mordialloc, Victoria, Australia.

We also offer a range of fully online training course options. Please contact us to find out more.

• Alcohol-based hand sanitiser is available for use upon arrival, during class, and on departure from class.
• We provide gloves and CPR face shield for all participants at first aid and CPR classes.
• We use single use training consumables where possible, which are discarded after training.
• Thorough cleaning of all equipment is conducted after every class to maintain strict hygiene standards.

To ensure the safety and well-being of all involved in our first aid training programs, we ask that any individuals meeting the following criteria do not attend any face-to-face training course:

• Those who are unwell or experiencing any flu-like symptoms.
• Those who have tested positive for COVID-19 within the last 5 days before their scheduled course.

Please contact us to reschedule your training if you are unwell.

The minimum age to attend the course without an adult is 14 years old. Children between 10 and 13 years old can attend accompanied by an adult.

There's no maximum age limit, so individuals of any age beyond 14 can attend the course.

If you require assistance or have any questions about your participation in training, please contact us prior to booking.  Remedy First Aid Training will do everything we can to meet your individual needs, however we must follow strict guidelines for class assessments.  

We may be able to offer modified materials, extra assistance, or other accommodations to ensure that you can fully participate and benefit from the training. It’s always best to discuss with us prior to attending training.

Don't hesitate to reach out and discuss your requirements with us.

The unit of competency requires that participants perform 2 minutes of uninterrupted CPR on a manikin placed on the floor.

Without this being performed we cannot issue a certificate. The trainer will do everything they can to make it easier such as allowing extra time, providing a chair to assist getting up or down or providing the opportunity to complete the assessment in private however to issue the nationally recognised certificate they must see that task performed.

Please contact us before your training to discuss any physical limitations.

There is no one size fits all here and this will depend on a risk assessment for your workplace.

Following guidelines provided by WorkSafe Victoria, generally for low-risk workplaces having one first aid officer for every 10 to 50 employees ensures that there's adequate coverage in case of emergencies.

In higher risk workplaces, where the potential for serious injury or illness is greater, having a higher ratio of first aid officers to employees is crucial for prompt and effective response to emergencies. These guidelines help ensure the safety and well-being of employees by providing appropriate levels of first aid support based on the specific risks present in different types of workplaces.

It's important for employers to adhere to these guidelines and ensure that they have the necessary first aid resources in place to protect their employees. Please contact us to discuss the requirements for your workplace.

If you select a course with a pre-learning component, it is mandatory for that course and must be completed by the student prior to attending the class. Standard training options are available with no pre-course eLearning.

Please ask us for more information.

Once enrolled an email invite will be sent to your email. You might need to check your spam/junk folder. You can proceed directly to http://trainingdesk.com.au and create an account with the email you have sent to us to enroll with.  The eLearning should all be there once signed in.